A Worry-Free Way to Schedule Your Vacation
Ascendia designed the RelaxStay program for those of you who have busy schedules juggling both work and family. It eliminates the “worry” from scheduling the much-needed vacation.
The RelaxStay program provides you with options so you can book your vacation with confidence.
Standard Cancellation Policy:
- Cancellation Fee: $300.00 + any non-refundable fees.
- Refund: All prepaid funds are retained unless the property is rebooked for the same dates and rate. If rebooked at a lower rate, the difference will be refunded.
RelaxStay Cancellation Policy:
- Cancellation Fee: $100.00 + any non-refundable fees.
- Refund: If you cancel 14+ days before arrival and the reservation is paid in full, you can choose:
- A 50% refund of the base rental amount (excluding taxes, fees, etc.).
- A one-time change to reservation dates for the same property/length of stay, subject to availability. The new check-in date must be within the same timeframe as the original check-in date. If the rental rate is higher for the new dates, you’re responsible for the difference.
